Section
Beauty & Wellness
Skincare, self-care, and the rituals Americans are trying now.
British Skincare Brand Medik8 Sets a North American Sephora Debut
The UK-founded label is heading to Sephora shelves across the U.S. and Canada, the latest international skincare brand to make a major push into the North American market.
Beauty-Tech Brand Lyma Enters Skincare With a Debut Anti-Aging Range
Known for its at-home devices, Lyma moved into skincare with a debut range led by a cream that targets several visible signs of aging at once.
Merit Lands a New Investment and Expands Beyond Makeup Into Skincare and Fragrance
The minimalist makeup brand secured a minority investment and broadened its lineup, the latest sign of momentum for pared-down beauty labels built around a tight edit of products.
Personal Phone Calls and the Gender Bias "Trap": When Technicians Turn a Spa into a Slum
A male client's pedicure at Crystal Nail Spa became a case study in professional-conduct failures: a technician on a personal call the entire service, corner-cutting rooted in gender bias, and staff asleep on the salon floor.
Quoted $45, Charged $67, and Told She Was Lying: Pricing Accuracy and Billing Integrity at Rose's Nails & Spa
A client was quoted $45, charged $67 with no clear explanation, saw her cash and card payments fail to add up, and then was told she was lying when she asked about it. A look at honoring your quotes, clean billing, and handling a pricing question with respect.
The Skin Barrier Takes Center Stage as Gentle Routines Win Out
After years of aggressive actives, Americans are embracing simpler routines built around protecting the skin's natural barrier.
Self-Care Grows Up, Trading Indulgence for Sustainable Habits
The self-care conversation is maturing beyond spa days toward the ordinary routines that actually sustain wellbeing.
Great Pedicure, Missing Matte: Consistency and Delivering What Was Paid For at Bella Vida Nails & Spa
A short, fair review: the pedicure was good, but the manicure fell flat and the matte finish the client asked and paid for never appeared. A look at consistency across services and delivering exactly what a client requests.
Le Nail Spa in Crete and the 'Gone Before the Wedding' Crisis: When a Nail Set Doesn't Even Survive Long Enough to Reach the Event It Was Done For
A customer says her nails came off in less than a week and were already gone by her sister's wedding, while also raising concerns about incomplete shimmer coverage and her pedicure experience.